Shipping Policy

At Trishula Technologies Private Limited, we are committed to ensuring that your orders are processed and delivered in a safe and timely manner.

Delivery Timelines

• All orders are shipped through registered domestic courier companies and/or Speed Post only.

• Orders are typically delivered within 7 days from the date of order and/or payment.

• In cases where a different delivery date is agreed at the time of order confirmation, the same will apply.

• Delivery timelines are subject to courier company/postal service norms, and delays caused by them are beyond our control.

Delivery Address

• Orders will be delivered to the shipping address provided by you at the time of purchase.

• Please ensure that your delivery details (address, contact number, pin code, etc.) are accurate and complete to avoid delays.

Delivery Confirmation

• Once your order has been shipped, a confirmation email will be sent to your registered email address.

• You may also receive tracking details (if applicable) to monitor your shipment.

Shipping Charges

• If any shipping charges are applicable, they will be clearly displayed at checkout.

• Please note that shipping costs are non-refundable, even in cases of returns or cancellations.

Exchange / Replacement Deliveries

• In case of approved exchange or replacement requests, the replacement product will be dispatched within 5–7 working days after approval.

Important Notes

• Delays caused due to courier companies, postal authorities, or unforeseen circumstances (e.g., natural calamities, strikes, lockdowns) are beyond our responsibility.

• We strive to dispatch and deliver all products within the mentioned timelines, but exceptions may occur.